Building a Scalable and Compliant Digital Health Infrastructure.

Soulside is a pioneering digital health SaaS startup dedicated to providing emotional tele-support groups for mothers. The platform aims to address the unique challenges faced by mothers by offering support and building community through technology. As a company in the health sector, Soulside is required to meet stringent compliance standards, including HIPAA regulations, to protect user data and privacy.

Challenges

When Soulside approached our team, they were in the early stages of growth and needed a robust infrastructure to scale their services while ensuring compliance and security. The main challenges included:

• Building a scalable and secure backend architecture on AWS with EKS.
• Implementing continuous integration and deployment (CI/CD) pipelines to streamline development.
• Integrating tools for observability and identity management.
• Ensuring compliance with HIPAA regulations.
• Setting up a reliable and secure network infrastructure.

Solutions

Cloud Infrastructure and Backend

Our team designed and implemented a scalable cloud infrastructure using AWS and Kubespot for Amazon EKS. This setup provided a robust environment for their Java backend applications and PostgreSQL databases, ensuring high availability and performance.

CI/CD Implementation

To enhance the development process, we introduced CI/CD pipelines using GitHub Actions. This allowed for seamless code integration and deployment, facilitated by Deploy Tag for better release management.

Integrations for Observability and Identity Management

We integrated several tools to enhance system observability and identity management:

• Splunk: For real-time logging and monitoring, helping Soulside quickly identify and address potential issues.
• Jumpcloud: To manage user identities and ensure secure access controls.
• Airbyte: To provide a modern ETL Pipeline for data processing.
• Google Workspace: For streamlined Single-Sign-On and role management.

Network Security and Compliance

To safeguard data transmission and meet compliance requirements, we set up Cloudflare for DNS and CDN services, enhancing both security and content delivery speed.

HIPAA Compliance

Our vCISO services played a crucial role in ensuring HIPAA compliance:

• Automated Evidence Tracking: Utilizing the Vanta platform, we automated the tracking of compliance evidence, significantly reducing manual overhead and speeding up the compliance process.
• Kubernetes Terraform Code: Our pre-configured Terraform code for Kubernetes came with compliance settings out of the box, drastically reducing the time required to meet HIPAA engineering requirements.
• Policy Writing and Risk Management: We assisted in drafting critical security policies and privacy documents. Additionally, we managed vendor relationships and conducted thorough risk analyses to fortify the overall security posture.

Results

The solutions implemented by our team enabled Soulside to:

• Launch a secure and scalable digital platform capable of supporting thousands of users.
• Achieve and maintain compliance with HIPAA regulations, instilling trust among users and stakeholders.
• Enhance development efficiency and reduce time-to-market for new features.
• Improve system reliability and security through advanced integrations and observability tools.

Conclusion

Through strategic planning and expert implementation of cloud infrastructure, CI/CD pipelines, security measures, and compliance protocols, Soulside is now well-equipped to continue its mission of supporting mothers. Our collaboration not only resolved immediate operational challenges but also set a foundation for sustainable growth and innovation in the digital health landscape.

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